Shipping Policy
Effective Date:
Solar Eco Grid is committed to ensuring safe and timely delivery of your solar power system. Please review our shipping policy below.
Shipping Coverage
We currently ship to the following regions:
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[All Cities/Utter Pradesh/India]
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For remote or hard-to-reach locations, additional charges or delivery time may apply.
Shipping Methods
Due to the size and weight of solar equipment, we use:
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Freight shipping for large systems and full installations
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Reputed courier services for smaller components (e.g., inverters, controllers)
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Company-operated logistics for local deliveries (if applicable)
Shipping Charges
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Shipping charges are calculated based on order size, weight, and destination.
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Shipping costs will be displayed at checkout before payment.
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In some cases, we may offer free delivery within select areas or for orders above a certain value (e.g., ₹X or $X).
Delivery Timeline
Estimated delivery time depends on your location and product availability:
RegionEstimated Delivery Time
Metro Areas5–10 business days
Other Urban Areas7–14 business days
Remote/Rural Areas10–21 business days
Delivery timelines are estimates and may vary due to weather, logistics delays, or holidays.
Order Tracking
Once your order is shipped, you will receive:
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A tracking number via email/SMS
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Contact details for our logistics partner or shipping support
For assistance, contact us at [solarecogrid@gmail.com].
Receiving Your Order
Upon delivery:
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Inspect the items for any visible damage before accepting.
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In case of visible damage or missing components, please note it on the delivery receipt and inform us within 24 hours.
Installation Coordination (if applicable)
If your order includes installation:
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We will contact you to schedule installation after delivery is complete.
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Installation timelines may differ from delivery timelines.
Delays or Issues
We are not responsible for delays caused by:
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Natural disasters, strikes, or events beyond our control
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Incorrect shipping information provided by the customer
We will notify you immediately in case of any known delays.
Contact Us
For shipping-related questions:
Solar Eco Grid
Email: solarecogrid@gmail.com
Phone: +91-6388908096
Office Address: Jankipuram, Lucknow, Utter Pradesh, India, 226021
Let me know if you'd like this policy adjusted for:
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India (GST, state-specific delivery notes)
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International shipping (customs, duties)
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Digital documents (e.g., solar design plans)
Or if you're offering installation-only services, where “shipping” includes delivery of manpower and materials.